Aurabill support

Choose the matching source at the start of import: Apple, Bank or Service. Each reads a different kind of screenshot; choosing the wrong one can produce no results.

• Apple: capture your Apple subscriptions list, including the Active or Inactive heading and each service’s renewal or expiry line. Use “Open My Apple Subscriptions” in Aurabill to find it.
• Bank: open a payment in your bank app and capture the merchant, debit amount and date. You must decide whether the charge is a subscription. Apple billing entries are skipped here; use the Apple source for those.
• Service: capture one service’s billing or membership page, with the plan, price and next billing date.

Use a clear screenshot taken on the iPhone. Keep the relevant headings and complete rows in view. The current import rules recognize English screen text; another language or an unfamiliar layout may need manual entry.

Import reference information needs an initial download. In Settings → Catalog and guides, check the download status and retry when connected. Your selected screenshots are read on your iPhone and are not uploaded.

If another capture still finds nothing, choose Add manually. Manual records work with reminders, totals, the renewal calendar and available cancellation routes.

Review the service, price, currency, billing cycle, date and billing provider before adding. A screenshot or a typical catalog price may not describe your actual plan. Correct uncertain fields and leave unwanted rows unselected.

The review groups uncertain results under Needs attention, distinguishes active and expired records, and identifies records already in Aurabill. A suggested catalog match or billing cycle is a suggestion for you to check.

Bank results start unselected: a debit is evidence of a charge, not proof of a recurring subscription. Select the recurring charges you want to track and confirm their cycle and date. Read a bank date as a charge date, rather than assuming it is the next renewal.

Subscriptions are created when you confirm Add. The app can save a local review draft before that, so closing the sheet keeps your review for later. Choose Discard import and start over to remove the saved draft.

The free plan allows five active or trial subscriptions in total. Cancelled records do not use a slot. You can review and edit all results, then select those you want to add within the limit or choose Plus.

Capture the complete row and date. For a long Apple subscriptions list, scroll and take overlapping screenshots. One import accepts up to 10 screenshots and merges matching overlapping results; review the result before adding.

For bank imports, include the merchant, debit amount and charge date. For a service page, include the plan and next billing date. A partial row or an unfamiliar layout may need another capture or manual entry.

Add a missing subscription manually if it is quicker. The catalog can prefill available details, and you can enter your own service, amount and billing schedule.

The system photo picker gives Aurabill access only to the images you select. The app processes them in memory and does not keep its own screenshot copies. Your original images remain in Photos until you delete them; a saved import draft contains extracted review fields.

The current catalog contains 150 services. It downloads separately from the app, so additions and corrections do not require an App Store release. In Settings, use Catalog and guides → Check for updates.

You can track a service even when it is absent from the catalog. In the add screen, type its name and choose Add “name” as custom, then enter the price, category and billing schedule.

Under Payment and cancellation, choose who bills you and optionally enter a complete HTTPS cancellation address. Your saved link replaces the catalog link for website billing. If Apple bills it, Aurabill opens your Apple subscriptions (App Store).

To suggest a catalog addition, email the service name and the country you pay in to hello@aurabill.app. Catalog downloads are the same for everyone, so they do not reveal which services you track. Service logos download one at a time from our content service when they appear, so that host can see which brand’s artwork was requested; colored monograms show until a logo is available. See the Privacy Policy.

Reminders are local notifications scheduled on your iPhone. Aurabill does not send them from a reminder server or receive delivery receipts.

1. Check permission. In Aurabill’s Settings, the Reminders section shows notification status and lets you enable notifications or open the system settings when access was denied.
2. Check the subscription. Open it, tap Edit and make sure Reminders is on. Cancelled records do not schedule renewal warnings. Confirm the billing date, cycle and any trial end date.
3. Check iOS notification settings. Scheduled Summary can delay alerts, and Focus can silence them unless Aurabill is allowed. Check your alert settings as well.
4. Open Aurabill periodically. The app refreshes the reminder schedule when you open it, after relevant edits and, when iOS allows, in the background. It schedules reminders for renewals up to 18 months ahead, at most 60 at a time: trial warnings and each subscription’s next renewal come first, and the rest are added at a later refresh.

Reminders use 09:00 local time. Default renewal lead times are one day for daily or weekly cycles, three days for monthly cycles, one week for quarterly cycles and two weeks for six-month or yearly cycles. To change the default for a billing cycle, open Default timing in the Reminders section of Aurabill’s Settings. In a subscription’s Edit screen, set Before renewal to give it its own timing, 0–30 days before renewal. You can also turn that subscription’s reminders off.

Trial warnings normally use three days and one day before conversion, when there is still time. A subscription’s renewal timing applies after the trial. After moving or restoring your data to a phone, open Aurabill and check notification permission so it can schedule from the records present there.

Aurabill schedules trial warnings from your saved record; it does not monitor the provider’s account. Open the subscription, tap Edit, turn on Free trial, and check the trial end date and the price afterward.

Check imported trials too. Text recognition can miss or misunderstand trial details. If the post-trial price is unknown, the reminder says so instead of inventing an amount.

With reminders enabled, the app schedules warnings three days and one day before conversion where possible. If those times have passed, it uses the next available 09:00 before or on the conversion day. Adding a trial after 09:00 on its final day leaves no future warning to schedule.

Check notification permission, Focus and Scheduled Summary as described above. Reminders cannot stop a charge. If one has already happened, use the billing provider’s refund process; Aurabill’s refund assistant offers guidance and links, but does not submit the request for you.

Open the subscription, tap Edit, and correct the price, currency, cycle or next renewal date. Saving updates the totals and reminder schedule. Future renewal dates are calculated from your billing anchor, including month-end handling.

Catalog prices are typical prices. They may differ by country, billing provider, promotion or plan. Some have a source date and some remain undated; neither replaces the amount on your own bill. Shared content updates do not look up or overwrite your actual subscription price.

If a currency is omitted from converted totals, open Settings → Exchange rates to check the rate date or download an update. Missing rates are shown as missing, rather than assumed to be 1:1. Your records still show their original amounts.

You can set a custom exchange rate in the subscription’s Edit screen. Enter the USD value of one unit of that subscription’s currency, not a rate against your display currency. Turn the override off to use downloaded rates again. Conversions and savings are estimates and may differ from your bank’s fees or conversion.

A cancellation saves the amount used for its savings estimate at that time. Editing a price afterward does not rewrite that saved amount. Marking a subscription cancelled in Aurabill does not establish that the provider stopped charging.

The current catalog includes 86 cancellation or official help links. Some lead to account settings; others explain the provider’s process. The route can depend on your country, plan and billing provider.

First use Settings → Catalog and guides → Check for updates. If a link still fails, email hello@aurabill.app with the service, country and what happened. Link corrections can arrive through shared content updates.

Meanwhile, use the provider’s own account or help pages. If Apple bills the subscription, use Apple’s subscriptions list. You can save a working HTTPS address under Edit → Payment and cancellation.

Website links open a Safari view or your browser. Aurabill does not read your password or complete the cancellation. Confirm the result with the billing provider. The destination’s privacy policy applies when you open it.

Open the subscription’s Edit screen and check Billed through. Apple imports default to App Store billing; bank and service imports default to website billing. Correct that setting if another company actually bills you.

For App Store billing, Aurabill opens your Apple subscriptions (App Store). One tap to your Apple subscriptions list — tap the service there to cancel. A merchant’s website normally cannot stop an App Store charge.

For other billing routes, a website button needs a valid HTTPS link from the catalog or one you saved. Add your own under Cancellation URL in the Edit screen. A cancellation guide may also be available: in the app its steps are part of Plus, and every guide is free to read on the Aurabill blog. If no route is available, contact the company shown on your bill.

Aurabill does not monitor the status of the other subscriptions you track. Cancelling with a provider does not automatically update your local record.

After checking the provider’s confirmation, answer the return prompt asking whether you cancelled, or open the record and choose I already cancelled it. This moves it to Cancelled and starts the local savings estimate. It does not send a cancellation request.

Check when billing and access actually end: a cancellation date may differ from the end of an already-paid period. Keep the provider’s confirmation.

If you marked a record cancelled by mistake, open it and choose Reactivate. The savings estimate adjusts. On the free plan, reactivating an active or trial subscription needs room within the five-record limit.

Restore purchases restores Plus access, not your subscription records. On the upgrade screen, or in Settings when the app shows the free plan, tap Restore purchases with an internet connection. Use the Apple Account associated with the purchase. If it is missing, check the account used for Media & Purchases.

Your records are local. Aurabill has no separate account or app-managed sync. A fresh installation can start empty; records may return through Apple’s device transfer or backup restoration if included. We cannot recover them from the content service because it holds no copy.

Family Sharing can provide eligible Plus access according to Apple’s purchase and sharing settings. Check the App Store offer and your family settings. Leaving the group or stopping purchase sharing can remove shared access. Sharing Plus does not share your tracked subscription list.

If Plus ends, your existing records remain available to view and manage. New active or trial records, including reactivation, need a free slot below the five-record limit or Plus. In the app, available guide steps, the refund assistant, price-change alerts, the Home Screen widget, spending insights and importing from bank statements require Plus.

Delete a subscription: open its detail screen, choose Delete subscription from the menu and confirm. This removes the tracker record, not the subscription with the provider.

Delete a custom category: open Settings → Categories and delete it. Its subscriptions become Uncategorized. Built-in categories remain.

Discard an import: choose Discard import and start over on the review screen. Closing the screen alone keeps a local review draft. Original screenshots remain in Photos and can be deleted there separately.

Remove the app’s local data: delete Aurabill using Delete App. Offload App keeps app data for a later installation. Deleting Aurabill does not cancel a yearly Plus subscription; cancel renewal through Apple separately.

Device backups or transferred copies may retain data. Manage those through your Apple or computer backup settings; deleting the app does not remove every existing copy.

We do not hold your local subscription records. If you emailed support or requested a launch update, we may hold that correspondence. Email hello@aurabill.app to request deletion or withdraw a launch request. The Privacy Policy explains support information, hosting records and retention.