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Aurabill blog
Plain-English help with cancelling subscriptions, free trials, refunds and billing.
Latest articles
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How to cancel a subscription billed through Apple
Bought inside an app or an Apple service? You cancel it with Apple. Here is how to tell who bills you, where to cancel, what cancelling does, and what to try if it is not listed.
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How to cancel a gym membership: routes, proof and fees
How you end a gym membership depends on your agreement, the club and, in some places, state law. Here is what to read first, which routes to consider, and how to keep proof.
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Free trials: how to cancel before the first charge
Find the exact end date and time, know what the first charge will be, cancel at least a day early, set two reminders and keep proof. Plus what to do if a charge lands anyway.
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When a company tries to keep you: retention offers and what to say
A discount, a pause or a cheaper plan is a common reply when you say you want to cancel. Here are five questions to ask before you accept, and short scripts for saying no or asking for details.
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Cancelled but still charged? A checklist
Step by step, what to check when a charge arrives after you cancelled: the dates, who bills you, a written refund request, then Apple, Google Play or your card issuer.
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Who is billing you? How to find where a subscription is charged
The same subscription can be billed by Apple, Google Play, the company, PayPal or your carrier. Here is how to read the statement line and check each one, so you cancel in the right place.
Cancellation guides
Guides marked Difficult come first. 31 guides; 31 not yet checked by a person.
Guides load from the same content as the Aurabill app, so they normally show what is published there within about a minute. Each one says whether a person has checked it yet.