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Aurabill › Cancel guides › FabFitFun

How to cancel FabFitFun

Quick answer

  1. Before your next Bill Date, go to fabfitfun.com/cancel-subscription and sign in.
  2. Complete the cancellation flow.
  3. Wait for FabFitFun's confirmation email.
  4. Cancel any reFills or other extra subscriptions at fabfitfun.com/my-subscriptions. They don't end with your membership.

Annual members still get the boxes they've paid for. FabFitFun doesn't refund payments already made or stop a charge that's already pending. FabFitFun bills every plan itself, so there's no Apple or Google Play subscription to cancel.

Cancel onlineYes, at fabfitfun.com/cancel-subscription
Billed throughFabFitFun directly
Access after cancellingAnnual: until your prepaid boxes are sent. Seasonal: sales and The Shop until the season ends
RefundsNone for payments already made
Cancellation feeNone
Retention offerNone published
Free trial21 days, only with a friend's Starter Box invite
Checked by a personNot yet — treat these steps as a starting point, confirm them on the provider’s own page and check anything that costs money.
Sources reviewed1 Oct 2026

Fee warning

There's no cancellation fee, but the deadline matters. Cancel before your next Bill Date, or FabFitFun charges you for the next season's box, or for another year if you pay annually. Cancelling doesn't stop a charge that's already pending, and 90 Day Subscriptions keep billing until you cancel each one.

First, find out who bills you

FabFitFun bills its memberships and boxes itself, even if you paid with Apple Pay, PayPal or Venmo. You can't sign up in the FabFitFun app, so Apple and Google Play don't bill FabFitFun plans.

Fastest check: Sign in and open your My Account page. It shows your membership and your next billing season. Extra subscriptions are listed separately at fabfitfun.com/my-subscriptions.

What you seeWho bills youGo to
A FabFitFun charge for a seasonal or annual membershipFabFitFunCancel on the FabFitFun website
A monthly charge for the Beauty Edit Box, PupBox Edit or Shopping ClubFabFitFunCancel on the FabFitFun website
A charge for reFills, a bundle or another extra subscriptionFabFitFunCancel reFills and other extra subscriptions
You redeemed a friend's Starter Box inviteFabFitFun, after a 21-day trialFree trial

Cancel on the FabFitFun website

Recommended

This works in any browser, on a computer or on your phone. The link covers seasonal and annual memberships. For a Beauty Edit Box, PupBox Edit or Shopping Club, start from My Account (see the notes below).

  1. Go to fabfitfun.com/cancel-subscription and sign in.
  2. Complete the cancellation flow, screen by screen, until it's finished.
  3. Check your inbox for the confirmation email from FabFitFun.

Done when: FabFitFun emails you a cancellation confirmation.

  • You can also start from your My Account page: scroll down to Manage Membership and select Cancel Subscription.
  • For a Beauty Edit Box or PupBox Edit, the button under Manage Membership is Cancel Beauty Edit Box Subscription or Cancel PupBox Edit Box Subscription. These boxes bill on the 1st of each month, so cancel before then.
  • Shopping Club members cancel on the same My Account page, before the next monthly bill date.
  • To find your deadline, check your next billing season on My Account, then look it up in the billing schedule. Seasonal members renew on Bill Date 2, but members with a military address (APO, DPO or FPO) are billed on Bill Date 1. Annual members renew on Bill Date 1 of their renewal season.
  • Cancelling your membership doesn't cancel 90 Day Subscriptions. Use the steps in the next section for those.

Open fabfitfun.com/cancel-subscription

Cancel reFills and other extra subscriptions

Each extra subscription, such as reFills or a bundle you added during Add-Ons or in The Shop, is cancelled on its own. FabFitFun's terms say you have to cancel every offering to end your membership.

  1. Go to fabfitfun.com/my-subscriptions and sign in.
  2. Find the subscription you want to stop and select View Details.
  3. Select Cancel subscription.
  4. Repeat for every other subscription on the page that you want to stop.

Done when: You've selected Cancel subscription for every subscription on your My Subscriptions page that you want to stop.

  • 90 Day Subscriptions: FabFitFun's subscription terms say to cancel by 11:59 pm Pacific Time on the day before the bill date. A cancellation on or after the bill date doesn't stop that charge and only applies to the next cycle.
  • Ship With Box subscriptions: a cancellation made after Add-Ons closes applies from the next season.
  • In the FabFitFun app, tap the Box tab, find the subscription, tap View Details, then tap Cancel subscription.

Open fabfitfun.com/my-subscriptions

Cancel on iPhone, iPad or Android

FabFitFun bills you directly, even if you use the app. For a seasonal or annual membership, FabFitFun's help center gives website steps, so use your phone's browser.

  1. Open Safari or Chrome on your phone.
  2. Go to fabfitfun.com/cancel-subscription and sign in.
  3. Complete the cancellation flow.

Done when: FabFitFun emails you a cancellation confirmation.

  • Beauty Edit Box or PupBox Edit: you can also cancel in the FabFitFun app. Tap the Account tab, tap Manage Membership, then tap Cancel Beauty Edit Box Subscription or Cancel PupBox Edit Box Subscription and complete the flow.
  • Deleting the app doesn't cancel anything. Your membership keeps renewing until you cancel it.

Open fabfitfun.com/cancel-subscription

Cancel by chat or email

FabFitFun's chatbot, Frankie, answers at any time and hands you to a live agent when it can't help. Live agents work Monday to Friday, 5 am to 9 pm Pacific Time.

  1. Open support.fabfitfun.com and select the Support button at the bottom of the page.
  2. Give your name and the email address on your account.
  3. Type: "I want to cancel my membership." Follow the instructions you're given.
  4. Save the chat transcript or a screenshot, with the date.

Done when: FabFitFun emails you a cancellation confirmation.

  • You can also email customercare@fabfitfun.com from the address on your account. Say that you want to cancel, then follow the instructions FabFitFun sends back. Email replies aren't immediate, so leave time before your Bill Date.
  • Name each extra subscription you want stopped too, or cancel them yourself at fabfitfun.com/my-subscriptions.

Open support.fabfitfun.com/en/articles/44-how-can-i-contact-customer-care

Cancel by phone

FabFitFun's terms list phone as one of the ways to cancel.

  1. Call 1-855-313-6267, Monday to Friday, 5 am to 6 pm Pacific Time.
  2. Say: "I want to cancel my FabFitFun membership. Please send me a cancellation confirmation by email."
  3. Write down the date, the agent's name and what they confirmed.

Done when: FabFitFun emails you a cancellation confirmation.

Open support.fabfitfun.com/en/articles/44-how-can-i-contact-customer-care

Call 1-855-313-6267

Hours, in Pacific Time

  • Mon–Fri 5:00 am–6:00 pm

Free trial

FabFitFun's trial comes only through a friend's Starter Box invite. You pay shipping for the Starter Box ($5 in the contiguous US), and the card you pay with stays on your account. The trial lasts 21 days.

If you don't cancel within the 21 days, FabFitFun enrolls you in a Seasonal Membership and charges $79.99 plus shipping and taxes for your first box, then again every season. FabFitFun says it reminds you before that first charge.

To stop it, cancel during the trial in your account, by chat or by phone, the same ways as a membership. Starter Box invites aren't offered in the UK.

What happens after you cancel

  • Access: Annual members keep getting the boxes they've prepaid, along with member perks, until the annual term ends. Seasonal members aren't billed for the next box, and can still shop sales and The Shop until the current season ends.
  • Credit and points: Unused Shopping Credit and VIP Member Rewards points expire when your membership ends. Spend them before then.
  • Your data: FabFitFun's privacy policy says it keeps personal information for as long as it needs it, including for legal and accounting reasons. To ask for deletion, or to have a saved card removed, use its Data Subject Request form. A deletion request also deletes any unused credit and rewards on your account, so use them first. Deletion rights depend on your state.
  • Rejoining: Sign in and follow the reactivation prompts on your My Account page. The Shopping Club can't be reactivated, and a former member needs a new email address to sign up for the Beauty Edit Box.

How to check it worked

  1. Look for the cancellation confirmation email from FabFitFun.
  2. Open your My Account page and check what it says about your membership and next billing.
  3. Open fabfitfun.com/my-subscriptions and make sure no extra subscription you wanted to stop is still active.
  4. Make sure your cart is empty. Items left in an Add-Ons, Edit Sale or Flash Sale cart are charged automatically when the sale closes.
  5. After your next Bill Date, check your card or PayPal statement for a new FabFitFun charge.

Getting a refund

  • Billed by FabFitFun: Cancelling doesn't refund payments already made or stop a pending charge. Annual memberships are prepaid for four boxes and aren't refundable.
  • Your first box as a new member: FabFitFun's help center still describes a new member satisfaction guarantee for your first Seasonal Box, if you start a return within 7 days of receiving it. But its Membership Terms call the first payment non-refundable, and its return policy excludes boxes. Ask Customer Care whether the guarantee still applies before you send anything back.
  • Products: FabFitFun doesn't take returns, and all sales are final. Report missing, damaged or wrong items within 2 weeks of delivery.
  • Outside the US: UK customers have extra cancellation and refund rights, set out in FabFitFun's UK cancellation policy.

Refund rules differ by country and by provider.

Questions people ask

Can I cancel FabFitFun in the app?

For the Beauty Edit Box, the PupBox Edit and extra subscriptions, yes. For a seasonal or annual membership, FabFitFun's help center gives website steps, so open fabfitfun.com/cancel-subscription in your phone's browser.

I'm on the annual plan. Do I still get my boxes?

Yes. Cancelling stops the next annual renewal. You keep receiving the boxes left in the year you've paid for, but there's no refund for them.

Can I skip a season instead of cancelling?

No. FabFitFun doesn't offer a skip. Its Swap for Credit program, which traded a box for account credit, ended on April 15, 2026.

I cancelled. Why was I charged again?

A charge that was already pending when you cancelled still goes through. Items left in an Add-Ons, Edit Sale or Flash Sale cart are charged automatically when the sale closes, even after you cancel, so empty your carts. Also check fabfitfun.com/my-subscriptions: 90 Day Subscriptions don't end when your membership does.

Can I switch from annual to seasonal instead?

Yes. FabFitFun's Customer Care makes that change for you, by chat or at 1-855-313-6267.

What happens to my Shopping Credit?

It expires when your membership ends, and so do your VIP Member Rewards points. Spend them before your membership runs out.

About this guide

Sources

Reviewed 1 Oct 2026.

Category
Entertainment
Usually billed through
The provider’s own website or account.
Recorded Sep 2026
  • Seasonal box: 79.99 USD / quarter
Check your own plan; prices vary by country and change often.

A guide is marked as checked only once a person has gone through it. Service names are trademarks of their owners. Aurabill is not affiliated with, sponsored or endorsed by them. Not affiliated with Apple Inc.

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