How to cancel Anytime Fitness

Cancel with your home club

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Anytime Fitness sends cancellations to your home club, which follows your membership agreement.

1. Find the cancellation section of your membership agreement. It covers how to cancel, the cost and any termination fee. If you don't have a copy, ask the club for one.
2. Find your home club at anytimefitness.com/locations and check the office hours on its page.
3. Visit during office hours and tell the staff you want to cancel your membership and any other agreements, such as personal training.
4. Complete any form or signature your agreement asks for.
5. Ask for written confirmation with the date your membership ends and any payment still due.

Done when: You have written confirmation from the club that shows your membership end date.

• Members can use the gym around the clock, but the team is there to talk during office hours.
• Use your home club, not another location you work out at. Cancellation rules differ by club and by state.

Open anytimefitness.com/locations

Email your club from its gym page

In some states, the membership plans section of your gym's page has a link that writes a cancellation email to your club.

1. Open anytimefitness.com/locations and go to your home club's page.
2. Scroll to the membership plans section and find Cancel your membership.
3. Select Cancel. A new email to the club opens with the subject Cancel my membership.
4. Fill in your full name, phone number and reason for cancelling, then send it.
5. Keep the sent email and ask the club to reply with your end date.

Done when: The club replies in writing with the date your membership ends.

• No Cancel link on your home club's page? Call or visit the club instead.
• The prewritten email also asks to cancel associated agreements, such as personal training, nutrition or recovery, and says your agreement's notice periods and fees still apply.
• The link opens your email app, so use a phone or computer where email is set up.

Open anytimefitness.com/locations

Call your home club

Each club has its own phone number, listed on its gym page.

1. Find your home club's phone number on its page at anytimefitness.com/locations.
2. Say: "I want to cancel my Anytime Fitness membership. Please tell me what my agreement requires and send me written confirmation of my end date."
3. Write down the date, the staff member's name and what they told you.
4. If the club says your agreement needs written notice, send it by email or mail as the club directs.

Done when: The club sends written confirmation with the date your membership ends.

• ABC Financial, at 1-888-827-9262, handles billing questions for Anytime Fitness. For cancelling, Anytime Fitness points you to your home club.

Open anytimefitness.com/locations

Cancel by mail

Use this when your agreement asks for written notice sent by mail.

1. Check your agreement for the mailing address and any form or signature it requires.
2. Write a dated letter with your full name, phone number, membership agreement number and a request to cancel your membership and any associated agreements.
3. Send it with tracking and keep a copy.

Done when: The club confirms in writing that it received your notice and gives your end date.

• Anytime Fitness doesn't publish one mailing address for cancellations. Each club handles its own.

Cancel Apple Fitness+ (billed by Apple)

Anytime Fitness memberships include free Apple Fitness+, activated in the AF app. Apple bills it, and it renews until you cancel it.

1. On your iPhone or iPad, open your Apple subscriptions.
2. Tap Apple Fitness+.
3. Tap Cancel Subscription.

Done when: Apple Fitness+ in your Apple subscriptions shows an end date instead of a renewal date.

• The same link works on a Mac, where it opens your subscriptions in the App Store.
• No Cancel Subscription button means it's already cancelled.
• Fitness+ not in the list? If a family member's Apple Account subscribed, only they can cancel it.
• Members get Fitness+ free 2 months at a time, and the AF app asks you to redeem each next free period. If you leave the gym, cancel Fitness+ too: once the current free period ends, Apple charges $9.99 a month until you cancel.
• Cancel at least 24 hours before your free period ends, or Apple may charge you.
• Cancelling Fitness+ doesn't cancel your gym membership.

Open your Apple subscriptions

Billed by Active&Fit Direct or another fitness program

If you use an Anytime Fitness gym through a fitness program such as Active&Fit Direct, you pay the program, not the club.

1. Sign in to your account at activeandfitdirect.com.
2. Select Manage Memberships and cancel your membership there.

Done when: Your enrollment ends on the last day of the month you paid for, and Active&Fit Direct stops charging you.

• Cancelling at the gym doesn't stop the program's charge.
• If you suspended your Anytime Fitness membership to join Active&Fit Direct, cancelling the program can bring that membership back. If you're leaving the gym, cancel it with your home club too.
• After the first 2 months, you can cancel at any time with no fee. Cancel at least 30 days before your next monthly payment date to avoid another charge.
• You can also cancel by calling Active&Fit Direct at 1-844-646-2746 (TTY 711), Monday to Friday, 5 am to 6 pm Pacific Time, except holidays.
• If another fitness program bills you, cancel with that program. The health plan, employer or association that offers it can tell you how.

Open activeandfitdirect.com